Refund policy

**Refund Policy**

At Saved Souls Apparel, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer the following refund policy:

1. **Eligibility**: To be eligible for a refund, items must be returned within 30 days of the purchase date. Items must be in their original condition, unworn, and with all original tags attached.

2. **Return Process**:
   - Contact our customer service team at savedsoulsapparel@gmail.com to request a return authorization.
   - Pack the item securely and include a copy of your original receipt or order confirmation.
   - Ship the package to the address provided by our customer service team.

3. **Refunds**: Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. Please note that shipping costs are non-refundable.

4. **Exchanges**: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

5. **Final Sale Items**: Items marked as final sale or clearance are not eligible for returns or refunds.

If you have any questions about our refund policy or need assistance with a return, please contact our customer service team at savedsoulsapparel@gmail.com. 

Thank you for shopping with Saved Soul Apparel!